Agreed, the sales team are there to bring in sales and create revenue. But the sales doesn't stop there.
Every interaction you have with clients can affect how they see you and consequently cost you future sales. being aware of that fact not only keeps the clients you have but ensures that they keep spending with you.
...It's the beginning of the customer relationship.
While sales drive revenue, many overlook the crucial roles played by attentive service and understanding inquiries.
How you treat customers post-sale matters greatly. This course reveals how customer satisfaction profoundly impacts how long they stay with you and, consequently, your revenue.